Vice President Property Management

Job Description

Overview

JPI has an exciting opportunity for a Vice President, Property Management to join our Investment Ownership team located in Dallas, TX. The role of Vice President, Property Management will lead the launch and operational buildout of the company’s internalized property management platform. This executive will be responsible for creating scalable operational infrastructure, building and training high-performing teams, implementing systems and reporting standards, and driving property performance across the portfolio.

This role will oversee property operations including leasing, resident experience, budgeting, compliance, and operational reporting. Additionally, this central role will oversee onsite Property Managers across all our assets. Essential Functions & Responsibilities

Assist with implementation of ERP, CRM, PMS, scheduling, and reporting systems.

Develop operational dashboards and reporting infrastructure.

responsible for property-level data visibility and onsite operational decision-making.

Uses approved enterprise AI tools (e.g., Claude Cowork, Microsoft Copilot) to draft, summarize, analyze, and accelerate everyday work.

Applies sound judgment to review AI-generated outputs for accuracy, tone, and appropriateness before using or sharing them.

Follows company data handling, confidentiality, and acceptable-use policies when working with AI tools and sensitive information.

Demonstrates curiosity and willingness to adopt new tools; actively participates in AI training, office hours, and adoption campaigns.

Uses AI assistants to reduce manual effort on routine tasks (email drafting, meeting notes, document summarization, basic research).

Responsibilities

Lead the transition from third-party management to a fully internalized operating platform.
Establish property-level KPIs and performance benchmarks for each property.
Create scalable operating procedures and controls to support new properties and properties currently being managed by third parties.
Oversee property managers and the leasing teams across all managed assets.
Drive occupancy, NOI growth, resident retention, and expense management.
Develop, train and enforce operational policies, SOPs, and workflow standards.
Ensure consistency in property operations, customer service, and reporting.
Monitor property-level financial performance and approve operating budgets.
Recruit, mentor, and manage property-level leadership teams.
Establish performance management and accountability systems.
Build a strong operational culture focused on responsiveness, professionalism, customer service, and resident satisfaction.
Ensure compliance with Fair Housing, OSHA, local regulations, and company policies.

Qualifications

10+ years of multifamily property management leadership experience.
Experience overseeing large-scale Class A multifamily portfolios.
Proven experience of scaling operations and building teams.
Strong understanding of budgeting, NOI management, leasing strategy, and maintenance operations.
Experience reviewing and implementing property management technology platforms.
Experience with a hub & spoke centralized/onsite internalized management of a large Class A multifamily portfolio.
Strong leadership, communication, and organizational skills.
Experience with internalization of property management and operational transitions.
Experience managing high-quality institutional multifamily portfolios.
Experience with workforce housing and LITHC property management is a plus
Familiarity with Yardi, RealPage, Entrata, Salesforce, or similar platforms.

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About Company

Built on a foundation of integrity, respect, and commitment, JPI stands out as one of the most active real estate developers and builders in the nation. For more than 35 years, JPI has designed and developed communities with best-in-class homes and amenities. JPI is committed to data-driven management and continuous improvement. Its team of experts utilizes data – including unparalleled market research, proven business processes, and proprietary models – to ensure that every decision is strategic, focused, and produces exceptional multifamily communities with the best risk-adjusted returns. More than just great communities, JPI is focused on leaving a lasting impact on the communities where we build and is continually committed to “Building What Matters.” JPI operates as a subsidiary of Sumitomo Forestry, which is recognized as one of the largest home builders in the United States.

Why work for us?

We have a 35-year track record of developing multifamily communities with responsibility, accountability, and integrity. Our stated purpose is to:

Transform Building

Enhance Communities

Improve Lives

Transformative careers in a transformative company

Comprehensive training and development

Promotion from within at all levels of the organization

Borderless Careers, based on performance, potential, and personal ambition

Industry Recognition

NMHC - #1 Fastest Growing Developer; #2 Fastest Growing Building; #8 Largest National Developer; # 11 Largest National Builder

Real Page – Most active multifamily developer in DFW for the past 8 years

Dallas Business Journal Best Places to Work – 2023

Dallas Business Journal – Largest DFW Real Estate Developers - #11

JPI offers associates a comprehensive benefits package with competitive salaries and more, including:

Competitive Bonus Program

4 Weeks PTO for All New Associates (Pro-Rated by Hire Date)

11 Holidays and 8 Early Release Days

Medical, Dental, Vision, and Life Insurance