Property Manager

Job Description

Overview

Job Title

Property Manager, MultifamilyAffinitee at Haverly -The Haverly at Stone Mountain (https://www.thehaverly.com/) Job Description Summary

Property Managers are responsible for maintaining our communities to a market-ready standard, always ensuring high-level of service. Property Managers are also responsible for motivating high-performing teams to maximize the performance of the property Job Description

Ensuring the smooth running of our community in a fast-paced environment. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.

Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability. Complete lease/renewal paperwork to ensure completion to company standards.

Track and evaluate advertising, and all client traffic.

Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel, in order to maximize their engagement and minimize turnover.

Driving revenues with your thorough understanding and analysis of competition and development

of creative marketing programs.

Leading by example. Instilling, maintaining, and modeling Cushman & Wakefield’s mission to be the best national management company.

Supervise day-to-day operations of the entire on-site team, ensuring that all policies and procedures are being followed.

Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary.

Maintain residents' files in accordance with company's standards.

Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.

Manage and maintain all aspects of overall community budget and finances.

Work with leasing staff to ensure that leasing/marketing goals are being met.

Preferred Qualifications

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Effective communication and customer service skills
Computer literate, including Microsoft Office Suite and internet navigation skills
General office, bookkeeping and sales skills and excellent oral and written communication skills
Determine leasing opportunities of staff and work on goal setting, improving the performance of each staff member.
Supervise day-to-day operations of team, ensuring that all C&W policies and procedures are followed.
Be able to manage a team
Bachelor’s Degree preferred
3+ years of Property Management experience
This job operates in a professional office environment.
This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Regularly required to travel

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