Portfolio Administrator

Overview

Responsibilities

• Process daily invoices, tenant bill-backs, preparation of check requests, and vendor set-up forms.
• Support manager in pre-posting of the monthly rent roll and distribution of monthly rent statements.
• Prepare tenant notifications of property activities and lease compliance.
• Maintain properties in Yardi Elevate System for service calls and ensure completion.
• Support the transition process of new acquisitions and dispositions.
• Communicate with tenants and vendors on maintenance issues.
• Assist Tenants with an online Tenant portal for rent payments and work order requests.
• Prepare job costs and work orders and obtaining proper approvals, including Yardi input.
• Prepare master service contracts, master contract and repair work order agreements by obtaining proper approvals, including track within Rexford's tracking system.
• Help with tenant move ins and move outs processes, including checklist review.
• Assist the Manager and Director of Property Management with annual budgets.
• Help collect and update tenant and vendor insurance certificates.
• Maintain property certification tracking, fire life safety, HVAC inventory spreadsheets (can maintain complex spreadsheets).
• Support team in generating Yardi reports; Distribute monthly rent rolls, weekly capital, and space preparation reports.
• Maintain lease and contract files, and other files located within the corporate shared drive.
• Perform other activities by the Managers and Director of Property Management to provide a high operation standard.

Qualifications

• 3+ years of experience providing excellent internal and external customer service.
• 3+ years of experience picking up different software systems quickly.

Preferred Qualifications

• Bachelor's Degree preferred or equivalent commercial property management experience.

About Company