Deliver exceptional service to prospective residents to help achieve maximum occupancy prior to delivery.
Guide prospective residents through the leasing process.
Assist in planning and participate in on- and off- campus marketing events.
Meet sales goals as outlined by the Assistant Sales & Marketing Manager and Sales & Marketing Manager.
Understand the Housing Contract and all related addendums and be able to clearly communicate all information to prospective residents and guarantors.
Generate new leads.
Complete guest cards.
Schedule & conduct tours.
Lead follow up.
Assist in promoting the community via social media platforms.
Assist with email and text campaigns utilizing the Property Management Software.
Perform daily opening and closing checklists, including model & tour route inspections, performing housekeeping as needed.
Attend and contribute to Landmark LineUp and required staff meetings.
Respond to internet and telephone inquiries in a timely and professional manner.
Keep detailed activity logs and notes in prospective resident accounts.
Adhere and comply with corporate procedures and government laws on Fair Housing.
Participate in all Move-in related activities including: Unit inspections Unit make-readies such as cleaning, painting, and furniture placement.
Assist Operations Team with Move-in Day as needed.
Qualifications
High school diploma or equivalent required.
Proficient in Microsoft Office Suite or related software.
Preferred Qualifications
Pursuing a Bachelor’s degree in a relevant major such as Business Administration, Marketing, Communications, Real Estate, Public Relations, etc. preferred.
Entrata experience preferred.
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