Develop, plan, organize, implement, and facilitate all aspects of maintenance throughout the assigned portfolio.
Oversee and assist with capital project execution, DPI’s and budget preparation.
Develop and monitor preventative maintenance schedules and inspections.
Coordinate and assign work orders, make-readies, perform preventative maintenance, and other management responsibilities.
Ensure maintenance work orders are entered and completed for Residential and Retail Tenants.
Monitor maintenance performance metrics and identify opportunities for improved efficiency and service delivery.
Partner with commercial and retail tenants to support unique operational requirements and ensure maintenance programs align with tenant business needs, landlord responsibilities and building performance objectives.
Monitor and respond to complex maintenance issues affecting commercial tenant spaces, coordinating with tenants, vendors, and property management to achieve timely resolution.
Train, coach, and guide the Maintenance Service Team.
Assist with recruiting and building a proactive maintenance team.
Assist in training and onboarding new technicians and developing all maintenance personnel within the assigned portfolio.
Provide support and guidance to maintenance staff, fostering a positive team environment.
Support workforce planning and create a culture of accountability and continuous improvement.
Lead the procurement process by developing scopes of work, locating qualified contractors, analyzing received bids, and recommending bid awards.
Manage maintenance supplies inventory and place orders as necessary.
Liaise with vendors and contractors to coordinate the execution of service agreements, ensure insurance requirements are met, and assist with vendor setup and processing where necessary.
Maintain vendor contracts and manage vendor relationships.
Evaluate vendor performance and support strategic sourcing initiatives.
Qualifications
Five (5+) years of project, property, facilities, or maintenance management experience, with a minimum of three (3) years of supervisory experience.
Multifamily, mixed-use, or commercial facilities management experience is required.
Familiarity with federal, state, and local Fair Housing laws.
Moderate travel may be required.
Ability to influence and support site teams while maintaining a portfolio-wide perspective.
Preferred Qualifications
Experience supporting multiple sites or a regional portfolio is preferred.
Strong mechanical knowledge in plumbing, electrical, HVAC, life-safety, and other construction trades is preferred.
A college degree in construction management, business, engineering, facilities management, or a related field is preferred.
Experience in Yardi Voyager and Entrata is preferred.
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