Recertification Specialist

Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce.

Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities’ home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be.

The Role: The purpose of this position is to oversee and manage the recertification process for residents participating in the Low-Income Housing Tax Credit (LIHTC) program. This role is key to ensuring that residents maintain their eligibility and that their information is accurately processed in accordance with program regulations. Responsibilities include conducting annual recertifications, completing income calculations, maintaining files, and ensuring compliance with all regulatory requirements.

The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce.

An Aptitude for Connecting - Must possessa strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff. Your success and purpose are driven by the relationships that you build within your communities, including vendor partners, regulatory, and social services partnerships. This includes adopting a collaborative approach to create consistent, favorable circumstances that foster success and effectiveness for the Organization and the communities.

An Authentic Attitude - Consistently demonstrate an open and professional attitude and approach when accessing and resolving resident and staff concerns. This includes, but is not limited to, seeking resources throughout the organization via the organization's support services and senior leadership.

An Approach that is positive and Professional - Consistently demonstrate an approach of active listening and understand that your participation and support are integral to the success of Avanath, ensuring that each resident and staff member feels seen, heard, and valued as you and the staff work to resolve challenges.

Culture Built on Purpose and Core Values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.

Comprehensive Benefits – health, dental & vision, 401(k), personal time off, paid holidays and more!

Growth that is based on achievement and an emphasis on promoting from within our ranks versus just external candidates.

Development – a commitment to creating opportunities to learn and expand your knowledge in the industry, from online training platforms to training classes to one-on-one coaching.

Diversity & Inclusion

+ Respectful communication and cooperation between all employees.

+ Teamwork and employee participation, permitting the representation of all groups and employee perspectives.

+ Work/life balance through flexible work schedules to accommodate employees’ varying needs.

+ Employer and employee contributions to the communities we serve to promote a greater understanding and respect for diversity.

#EST

Practices proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to the appropriate individual(s)

Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s).