Property Manager

Overview

Responsibilities

• As a Property Manager at Hines, your role involves ensuring seamless day-to-day operations of the property with a primary focus on enhancing the client experience.
• The ideal candidate will possess organizational skills, meticulous attention to detail, and a genuine enthusiasm for providing outstanding hospitality.
• At Hines, delivering an exceptional experience entails blending a hospitality-centric culture with real estate expertise to create environments where people feel valued, connected, and inspired.
• Responsibilities include, but are not limited to
• In accordance with the firm’s leadership principles — train, mentor, and continuously develop all property personnel in providing a best-in-class hospitality experience.
• Apply hospitality hiring practices to identify and hire individuals with a people-centric approach.
• Lead a cross-functional team, including third-party service providers, in the delivery of Hines’ Hospitality Standards.
• Coordinate unique event programming with a focus on creating and maintaining a community atmosphere.
• Ensure property engagement and service offerings are aligned with Hines’ service level standards.
• Manage all fiscal activities of the property and maintain full profit and loss (P&L) responsibility.

Qualifications

• Bachelor’s degree from an accredited institution required (preferably with a focus on business administration, hospitality, real estate, or in a related field).
• Two or more years of related management experience.
• Financial experience including P&L responsibility, budgetary oversight, cost analysis, and management of service contracts and arrears.
• Proficiency in Microsoft Office software.
• Passion for working with people and leading with a hospitality mindset.
• High degree of emotional intelligence with proven ability to think creatively in all job responsibilities.
• Experience leading a multi-layered team.
• Solution-oriented with strong organizational, analytical and project management skills.
• Maintain composure and professionalism at all times.
• Excellent interpersonal, verbal, and written communication skills utilizing proper punctuation, grammar, diction, and style.
• Eager to be a part of a fast-paced and dynamic work environment.
• Takes initiative and is a proactive leader always focused on continuous improvement.