Manage the property/portfolio to enhance long-term value. Manage and provide day-to-day direction and supervision related to general operations and maintenance, life safety and security, loss prevention, client relations, landscaping, client construction and parking facilities.
Operations
Develop the annual operating and CapEx budgets and implement the business plan, ensuring net operating income (NOI) goals are met, at the property level including formulating and submitting quarterly accruals, budget reforecasts, providing explanations for variances and any required financial reporting.
Manage and oversee CapEx projects in assigned properties as required.
Solicit, negotiate and administer service contracts as required.
Develop and maintain strong business relationships with clients, vendors and the local business community.
Actively participate in the collections process by regularly communicating with clients and appropriate regional staff, providing support as required.
Maintain frequent contact with clients focusing on improving service delivery and client satisfaction.
Review client alteration plans prior to commencement of work and confirm all required documentation is obtained.
Provide additional services to clientsand enhance work order revenue.
Provide leadership and direction, develop strategic goals, assign work, and training to the property management team.
Maintain familiarity with all sections of leases related to operating provisions, services/additional services, expenses, clients use and landlords obligations.
Engage contractors with sufficient technical expertise to service the property in accordance with lease requirements and company standards.
Meet regularly with janitorial, maintenance and security contractors to review quality of work and adherence to contract specifications.
Oversee timely execution of the BP Loss Control Program and Emergency Response Planning. Ensure employees are trained, drilled and materials are updated periodically.
Investigate and report all accidents/property damage to appropriate management and authorities.
Manage property level sustainability program including: energy management, recycling, and conservation efforts.
Assist BP Leasing Group as required including conducting leasing tours.
Monitor the status of vendor’s insurance certificate requirements.
Maintain a working knowledge of Company databases and informational/reporting tools.
Attend and participate in BOMA and industry related meetings and events.
Perform other duties as assigned.
Review and authorize purchase orders and payments to vendors in accordance with company policy.
Client Relations
Regularly inspect client spaces, mechanical areas, grounds and common areas of the property.
General
NYC Refrigeration Engineers Certification preferred. (NY)
Certificate of Qualification as High Rise Fire Safety Director preferred. (NY)
Certificate of Qualification as Emergency Action Director preferred. (NY)
This position interacts extensively with all levels of employees within BXP, with clientsand the public.
This position reports directly to the head of Property Management, a Regional Property Manager or a Senior Property Manager who provides supervision, guidance and evaluates work performance on a periodic basis.
BA/BS degree required. A concentration in business administration or real estate related field preferred.
A minimum of 5 years of property management experience required. Prior Class A commercial office property management experience and familiarity with operating a multi-client office building strongly desired.
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