Provide assistance to a team of Property Managers in all administrative aspects of property management administration and reporting.
Serve as the lead member and first (telephone) response for tenant/customer service requests serving a portfolio of investment and corporate properties.
Compile, and assist in the preparation of, various monthly (and other periodic) property operational, administrative and financial reports.
Analyze and determine information requests and follow-up.
Assist in budget preparation and control activities.
Ensure financial controls and business processes are in place relative to processing, monitoring, analyzing and reporting all expenditures.
Assist in developing programs to support the business needs where lacking.
Coordinate with Property Managers in property-related documents administration - memoranda, letters, monthly reports, proposals, and other projects from draft using company software packages such as spreadsheets, word processing and graphics.
Create transcription from Dictaphone.
Ensure timeliness and accuracy of documents.
Coordinate tenant service requests pertaining to property operations and administration.
Maintain a professional image to internal and external callers.
Delegate calls to property service technicians and follow up with tenant and/or property manager as required.
Compile information, prepare and update reports or process other documents as required: Lease Abstracts, Vendor Insurance Certificates, Vendor Service Agreements, Vendor Invoices and Service Records, Property Emergency Call Lists, Tenant Contact Lists, etc.
Develop and maintain property filing & tracking systems for reports and documents.
Assist Property Managers in the annual budget preparation and development.
Administer and print various property accounting reports for Property Manager review or compilation in the property monthly (or other periodic) reports – Accounts Receivable, Check Register, Variance Report, General Ledger, Rent Roll, etc.
Administer vendor, RE Tax and other property invoices. Date stamp, code/process for Property Manager review/approval and enter into the accounting system.
Qualifications
Bachelor’s Degree or High School Diploma/General Education Degree (GED) and a Minimum 3-4 years previous related experience preferably in a Real Estate Background.
Proficient in MS Word, MS Excel, E-Mail.
Working knowledge of Internet and Internet Searching Techniques.
Ability to work independently with minimal supervision.
Flexibility to handle changing priorities and projects.
Ability to prioritize workload with an attention to detail and willingness to complete projects in a timely and efficient manner.
Strong proofreading and editing skills.
Strong business vocabulary, grammar, and effective communication skills.
Discretion regarding personnel and industry-related matters.
Excellent interpersonal skills.
Attention to detail.
Broker or salesman license as required for property management in the state/s where business is transacted.
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