Multifamily Director

Job Title

Director, Multifamily Job Description Summary

The Director will assist and direct the Property Managers and Regional Property Managers in successfully attaining the company’s operational and financial goals while reinforcing the company’s customer service culture. Job Description

Assumes overall responsibility for the day-to-day management of the apartment portfolio in partnership with the Managing Director/SMD and Asset Manager(s).

Participates in the development of the property budget and constantly seeks to develop strategies for enhancing the economic performance of the assets.

Implements the action plan for maximizing property performance as outlined in the Properties' budgets.

Communicates with the Asset Manager and SMD/MD at least bi-weekly to discuss marketing, occupancy, budget conformance, personnel, capital improvements and any other material topics.

Complies with all policies and procedures established by the organization and/or the Asset Manager for the administration of the properties.

Ensure that all portfolio properties maintain a visually appealing office which is open at least during normal business hours and more often, depending on the needs of the tenants (as necessary).

Hires, trains, and retains qualified personnel and contractors to oversee the daily property operations

Completed regular onsite property visits to ensure onsite operations are being executed to company standards.

Evaluates the performance of all personnel and contractors on a regular basis.

Submits written reports on the operations of the property to the RVP and/or Asset Manager on a monthly basis in a format established by organization.

Informs SMD/MD and/or Asset Manager of any high-level issues. Any issues involving team members should be escalated to Human Resources in addition to the other key business partners.

Attends and participates in industry association meetings and seminars to keep up to date on trends and changing conditions in the marketplace.

Cooperates in the completion of any other tasks which may be requested by the Asset Manager and/or SMD/MD Marketing and Leasing: Participates, as requested by the SMD/MD or Asset Manager, in the analysis of the market and in the development of the market position strategy.

Maintains a detailed knowledge of the primary market and shops competing properties to better the business.

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

INCO: “Cushman & Wakefield”