Institutional Support Representative 2

Overview

Responsibilities

• Serves as front line support between management and other lines of business, including but not limited to Middle Office, Compliance, IT, Trading, Accounting; Fifth Third Securities’ Broker Dealer, National Financial Services/Pershing, and other third-party vendors.
• Adheres to all pertinent securities laws and regulations as well as established policies and procedures in an ever-changing regulatory environment.
• Works directly with the line of business, NFS and client custodians to meet contractual DVP/RVP settlement obligations and resolve outstanding trade concerns within regulatory requirements per Regulation T, 15c3, 15C6-1 and 15C6-2 of the Securities Exchange Act of 1934 and any other relevant rules.
• Monitors and assists line of business with ensuring timely allocation and affirmation of issues ID confirmations.
• Oversees and administers all operational functions within the Fifth Third Money Market Navigator platform.
• Accurately codes new brokerage account client relationship profiles for books and record keeping purposes.
• Performs client CIP checks per AML policy and Beneficial Ownership rules and accurately inputs documentation into both Bank (ACE) and NFS/Pershing systems.
• Handles all account maintenance, including acting as an intermediary for prime brokerage account coding and requesting the applicable forms.
• Processes, reviews, and monitors high dollar asset and money movements entered by or enters on behalf of the line of business to ensure accurate and timely completion along with following up with custodian through the point of release.

Preferred Qualifications

• Undergraduate degree or equivalent experience required.
• Securities Industry Essential (SIE), Series 7 and 63/66 required.
• 3+ years of experience in a Financial Operations role preferred.
• 3-5 years of experience working with brokerage accounts preferred.
• Prior experience with Bloomberg TOMS preferred.
• Ability to de-escalate high impact situations using conflict resolution skills.
• Ability to work in a stressful time sensitive environment, meet deadlines with high attention to detail and multi-task with minimal to moderate supervision.
• Familiar with or having working knowledge of trading systems preferred, including web and mainframe-based systems.
• Strong problem solving and critical thinking skills in complex situations.
• Strong math and organization skills.
• Superior verbal and written communication skills.
• Proficiency in Word, Excel, and other MS products.