General Manager

Overview

Responsibilities

• Protect and enhance the owner's real estate assets by identifying center objectives, and through the direction of subordinates and the performance of income producing activity, translate these objectives into operations, marketing, leasing and other profit enhancing programs.
• Maximize EBITDA through a deliberate process of increasing all potential income sources, while controlling expenses within Procure to Pay (P2P) parameters.
• Manage net profit programs for maximum results and benefit, including but not limited to: Redistribution, Parking Services, and Waste Handling.
• Develop and implement a comprehensive Strategic Business Plan which addresses the opportunities and needs of the center.
• Maximize permanent local leasing results (LLT) through the development and oversight of the local tenant leasing process from lead generation to tenant opening.
• Actively contribute and support the Leasing Representative and Local Leasing Representative in developing and implementing the center's leasing strategy.
• Professionally represent the Company and develop strong relationships with existing and prospective tenants.
• Proactively respond to tenant issues, conduct formal and informal tenant meetings to promote/discuss marketing, operations and security.
• Support Tenant Coordination and work with local governmental permit agencies to overcome obstacles that can delay tenant construction.
• Work with Security Services Provider to establish a customized safety and security program and Comprehensive Emergency Management Plan (CEMP) customized for each property, and assure appropriate Simon Programs are in place.
• Support marketing in the development and execution of a comprehensive marketing plan that enhances Shopping Center and key retailer sales, enhances SBV revenues, deliver compelling mall programming and maximize technological resources such as social media to connect with shoppers.
• Maintain exceptional visual presentation, design standards and merchandise use for the retail zones of the property including the strategic location of kiddie rides and vending uses.
• Create a world class shopping experience for customers through establishing and maintaining exceptional operating standards including; maximizing contracted services, oversight of the property’s preventative maintenance program, development of a comprehensive energy and capital plan.
• Develop and retain a highly skilled mall team. Provide employees with appropriate tools and training to create an environment that maximizes performance and adheres to all company policy and procedures.
• Maximize the mall’s influence and leadership position in the community and with partners for the company’s benefit.

Qualifications

• Ability to read, analyze and interpret complex documents.
• Effective writing and communication skills in public speaking.
• Good working knowledge of budgeting, accounting and financial analysis.
• Strong interpersonal and relationship skills.
• Ability to adapt to changing work environment.

Preferred Qualifications

• Bachelor’s Degree from a 4-year college or university.