Facility Support Coordinator

Overview

Responsibilities

• Receive all requests for repairs, emergency work or maintenance via phone and email.
• Create, assign and close out all work orders through a web-based platform.
• Prioritize all work orders and distribute them to maintenance techs.
• Create purchase orders and process invoices through a web-based platform.
• Coordinate vendors and contractors for repairs to occupied units resulting from a work order request.
• Maintain, track and close all work orders weekly through a web-based platform.
• Follow up to ensure the job was done to satisfaction.
• Coordinate/schedule vendors and contractors for work to be performed.
• Create purchase orders for parts and supplies, and process invoices through a web-based platform.
• Schedule, coordinate and track maintenance.
• Maintain and produce maintenance logs and reports as directed.
• Retrieve and deliver messages, sign for deliveries and sort incoming mail if required.
• Perform other duties when required by management.

Qualifications

• At least 2 years multifamily/residential administrative experience.
• High school diploma or equivalent.
• Ability to work in a fast-paced environment, multi-tasking and prioritizing duties.
• Demonstrate the ability to communicate effectively, both orally and in writing.
• Excellent customer service skills.
• Ability to present a professional appearance.
• Experience with computer systems, including: typing, e-mail, MS Office and the ability to learn web-based platforms.

Preferred Qualifications

• Ability to work in a fast-paced environment, multi-tasking and prioritizing duties.Demonstrate the ability to communicate effectively, both orally and in writing.Excellent customer service skills.Ability to present a professional appearance