Community Manager

Location

Chattanooga - 3200 N. Hawthorne St, Anchor Point Business

Our Growth, Your Opportunity

At Maymont Homes, our success starts with people, our residents and our team. We are transforming the single-family rental experience through innovation, quality, and genuine care. With more than 20,000 homes across 47+ markets, 25+ build-to-rent communities, and continued expansion on the horizon, we are more than a leader in the industry—we are a company that puts people and communities at the heart of everything we do.

As part of Brookfield, Maymont Homes is growing quickly and making a lasting impact. We are also proud to be Certified™ by Great Place to Work®, a recognition based entirely on feedback from our employees. This honor reflects the culture of trust, collaboration, and belonging that makes Maymont a place where people thrive.

Join a purpose-driven team where your work creates opportunity, sparks innovation, and helps families across the country feel truly at home.

Job Description

Ensure that the BTR community, homes and common area spaces are prepared for daily leasing and residential activities.

Welcomes prospective residents and guides them through the community and conducts new home tours.

Provides information on leasing processes and responds to community related inquiries, requests, and concerns via telephone and email.

Oversees each BTR community and takes lead by interviewing sales and onsite BTR leasing candidates and oversees the onboarding of new team members assigned to the BTR team.

Facilitates and leads BTR community specific company training and manages the onsite leasing operational performance in accordance with Company policies, values, and business practices.

Participates and provides input into the development of budget(s) for BTR communities by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns.

Meets targeted revenues by assessing and analyzing market specific rent rates, ensuring rent and fees are collected and posted in a timely manner and preparing and reviewing weekly, monthly, and quarterly financial status reports.

Assists with supplier partner, contractors, and service providers relations in ensuring that the work performed, assigned areas of responsibilities and/or products purchased match the contractual obligations and/or processes in place.

Controls expenditures by staying within the constraints of the approved budget or targets.

Oversees the lease enforcement process by reviewing and approving prospective resident applications, discounts, and renewal leases, conducts periodic home inspections, follows proper notice requirements, evicts residents, and imposes and collects fees and other charges as allowable and stated in the terms of the lease.

Gathers, analyzes, and interprets current market and economic trends that align with the BTR environment and implements short- and long-range marketing and leasing strategies/goals to achieve the property’s occupancy and revenue goals.

Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.

Follows up with prospects and new residents to ensure satisfaction and foster positive relationships.

Conducts regular stabilized and lease up property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenity spaces meet established standards for safety, cleanliness, and general curb appearance and appeal.

Utilizes property management systems to manage social media, reputation management, resident ledgers, service request history and prospect data efficiently.

Respond promptly and courteously to resident and client/owner concerns and take proactive actions to resolve issues.

Function as an onsite Community Manager representative of Maymont Homes at BTR locations assigned.

Other duties, as assigned by supervisor or leadership team.

" We Positively Impact the Lives in the Communities We Serve ." Every role contributes to this purpose, helping families find a place to call home while making a difference in the communities we support.

Our people make us who we are. This certification celebrates the values and culture that fuel collaboration, innovation, and care.

With continued expansion planned for Maymont, you'll find meaningful opportunities to grow your skills, advance your career, and make an impact.

Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. #MYMT

As part of Brookfield Asset Management, one of the world's largest real estate asset managers, we have the stability, resources, and vision to keep growing.

3 or more years of experience managing onsite operations in: Build to Rent Real Estate, New Home Sales, New Construction/Lease Up Sales, Hospitality, Retail and/or Multi-Family Property Management.