Commercial Real Estate Insurance Analyst

Overview

Responsibilities

• Plan and schedule own workload to most efficiently meet benchmarks and manage assigned portfolio, prioritizing according to risk and urgency.
• Provide premier customer service to investors, borrowers, agents, and other Northmarq staff.
• Monitor and collect evidence of insurance, upon expiration.
• Conduct due diligence of loan documents to ensure proper loan setup and servicing of the loan.
• Audit insurance certificates and policies to ensure conformity with investor and company regulations at renewal to ensure proper policy performance and compliance, applying guidelines and procedures that may require some interpretation in dealing with exceptions.
• Maintain and update commercial mortgage insurance files and servicing system files.
• Identify potential risks for the company and the investor and promptly notify the appropriate parties following identification of any coverage issue, deficiency, or lapse in coverage.
• Achieve a high level of commercial insurance expertise, quality, understanding of risk, and possible outcomes due to coverage non-compliance.
• Achieve the ability to analyze insurance deficiencies, corresponding risks, and possible impacts on property financial performance, focusing on recommending the course of action based on the outcome of the applicable research.
• Demonstrate growth in risk and waiver analyses; utilize gained expertise to prepare comprehensive written analyses of complex issues for investor and/or management review.
• Reach prompt and satisfactory resolution of insurance non-compliance, or other issues.
• Monitor and update monthly loan reports utilized by investors and management to analyze potential risk.
• Demonstrate continued growth and development towards the Commercial Insurance Analyst II position.
• Perform other reasonable tasks/projects, as assigned.

Qualifications

• 1 to 3 years of Commercial Real Estate (CRE) and/or Insurance experience
• Bachelor’s degree in Risk Management and/or Insurance; or Commercial Real Estate Insurance-related industry designations
• Familiarity with insurance and commercial mortgage terminology
• Strong skills in Microsoft Outlook, Excel, and Word
• A customer-focused mindset by proactively identifying opportunities to deliver added value beyond immediate needs.
• Advanced organizational skills with the ability to handle multiple tasks and assignments, and ability to consistently prioritize deadlines
• Capacity to identify and analyze risk, continually applying knowledge gained to improve job performance
• Excellent oral and written communication skills
• Aptitude to work both independently and within a team, and with minimal supervision
• Problem-solving skills to reflect the level of responsibilities
• Attention to detail and accuracy required
• Ability to maintain a positive attitude in all situations