Client Engagement Manager

Responsibilities

• Build and nurture relationships with institutional landlords, developers, and ownership groups.
• Maintain consistent, professional communication with existing clients.
• Support brokers in managing and expanding key client relationships.
• Deliver a polished, high-quality client experience.
• Build and maintain lease comparables, sale comparables, competing inventory analyses, and active tenant tracking.
• Update and distribute lease activity reports.
• Translate market data into clear, client-ready insights and presentations.
• Support pitches and strategic client discussions.
• Lead and execute targeted marketing initiatives including LinkedIn strategy and content, email campaigns, quarterly newsletters, and market reports and case studies.
• Help position the team as a trusted authority in the industrial real estate market.
• Ensure consistent and high-quality brand presence.
• Build, maintain, and enhance the team’s CRM/database.
• Track client relationships, prospects, and deal pipeline activity.
• Create systems that improve organization, efficiency, and proactive outreach.
• Ensure data accuracy and usability across the team.
• Identify and implement tools to improve team productivity.
• Leverage AI to streamline research, reporting, and marketing workflows.
• Help modernize processes and increase overall team efficiency.

Qualifications

• 0–4 years of professional experience (real estate, finance, consulting, sales, marketing, or related field).

Preferred Qualifications

• Real estate license or willingness to obtain a license is preferred, but not required.
• Confident communicator with strong interpersonal skills.
• Highly organized and detail-oriented.
• Proactive self-starter who takes initiative.
• Analytical thinker who can turn data into insights.
• Comfortable interacting with sophisticated, institutional clients.
• Tech-savvy with interest in leveraging technology and AI.

About Company