Business Intelligence & Governance Lead

Job Title

Business Intelligence & Governance Lead Job Description Summary

Cushman & Wakefield's Client Solutions Team seeks to provide technology-enabled solutions supporting increased operational efficiencies and enhanced occupant experiences. By delivering best-in-class solutions driven by defined functional and experiential use cases, C&W offers a differentiated services model focused on a foundation of cost-effective solutions, optimized operational processes, and extensive technical expertise. . Our C&W Technology Team of Solution Leads, Project Managers, Business Analysts & Solution Consultants work closely with our clients and our account team stakeholders to identify potential opportunities to deliver value through technology and provide insights into solutions that support targeted outcomes. A thoughtful yet connected approach brings improved client outcomes and results in a strategy that is closely aligned to defined business objectives. The overall C&W objective is to provide an open, data-centric, technology ecosystem that can provide short-term value and long-term flexibility as operational and workplace requirements change and new opportunities emerge.

Our curated technology ecosystem and platform provide vetted solutions that specifically address operational challenges and opportunities as well as create enhanced experiences for occupants, employees, and visitors. C&W has worked with numerous industry-leading technology vendors to identify a connected and interoperable set of solutions.

This is a full-time position and can be located anywhere in the United States with the ability to work from home, office, or hoteling space as required. Travel may be required. Job Description

Serve as a senior analytics partner to Client and the account team, managing key relationships and expectations

Coordinate and support the timely and accurate delivery of standard monthly reports, including validation of report outputs, identification and escalation of data issues, and communication of risks or delays to Client/account leadership.

Advise Client on analytics strategies, including how to prioritize requests and align them with platform capabilities and long-term value

Determine appropriate responses to Client requests that may be out of scope, misaligned with best practices, or not in the client’s best interest

Provide clear verbal and written updates to management and stakeholders on progress, risks, and outcomes

Collaborate with Client’s CRE Advanced Specialist of Data Analytics, Client/account leadership, and relevant stakeholders to help shape the data and insights strategy for Workplace; identify, source, validate, and deliver meaningful data and analytics that enable continuous optimization of Client’s CRE portfolio.

Develop and maintain analytics roadmaps with Client and the account team, including scope, schedule, and investment planning

Balance immediate client reporting needs with long-term platform strategy and scalability

Proactively analyzing the Client portfolio to identify risks, trends, and opportunities for deeper analytical insight

Utilize advanced analytics tools to transform data, automate workflows, and develop analytical solutions

Provide oversight on Power BI model design, performance optimization, and metric standardization

Ensure technical and process documentation is maintained across analytics initiatives

Leverage emerging AI and Machine Learning tools to bring cutting edge analytical delivery to the BI platform and clients

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

INCO: “Cushman & Wakefield”