AVP – Collateral Operations

Responsibilities

• Leads the oversight of the assigned Collateral Operation team members with a high level of interaction and communication between client, management, and team members.
• Monitor workflow to ensure staff is adequately utilized.
• Manage research requests, supporting Portfolio Management team in addressing borrower, investor, or 3rd party inquiries.
• Train new team members.
• Perform review of mortgage/deed of trust, loan agreement and/or commitment letter to determine servicing requirements.
• Review 3rd party reports (i.e., appraisal, site inspection, seismic report, zoning report, engineering and environmental reports) to determine property specific requirements.
• Make written and verbal contacts for vendors supporting the Collateral Operation’s functions.
• Perform or manage the preparation of loan escrow statements.
• Administer protective advances.
• Monitor outstanding collateral related requests and perform follow up as necessary to ensure timely replies / completion.
• Analyze and interpret legal documents associated with loan/lender specific requirements.
• Review and approve procedures related to operations in the Collateral Operations scope.
• Represent Situs in resolving non-compliant issues through verbal and written communication with both internal and external parties.
• Periodically evaluate resources to ensure that specific goals and deadlines are achievable.
• Perform QC on completed product and communicate results to team members.
• Stay abreast of changes in industry standards.
• Prepare outbound wires and manual checks for payments.
• Provide liaison support to the Treasury Manager.

Qualifications

• Bachelor’s degree; Preferred Field of Study: real estate, finance/accounting, business or equivalent combination of education and experience.
• Minimum of 6+ years of industry and/or relevant experience, typically with 1+ years in a Senior Associate level role or external equivalent.
• 5 years’ experience in commercial real estate, cash management, loan servicing, escrow management.
• High comfort level with use of various industry related software systems.
• Strong attention to detail and accuracy.
• Strong leadership skills.
• High degree of professionalism.
• Ability to work as a team player.
• Pro-active approach to problem recognition and resolution.

About Company