Assistant Property Manager

Overview

Responsibilities

• Assists a Property Manager in overseeing a portfolio of commercial properties.
• Assists with issues regarding building/property operations.
• Enhances tenant relations.
• Assists with vendor scheduling.
• Provides customer service.
• Work with Property Managers to resolve building operations’ issues.
• Work closely with vendors to ensure compliance with service contracts.
• Recommend and/or complete vendor contracts as appropriate.
• Ensure adherence to property owners’ policies and procedures, as well as compliance with codes, regulations, and governmental agency directives.
• Answer office telephone as required and assist callers.
• Receive work order requests and coordinate with the building technician or vendor(s) as appropriate.
• Schedule building activity, including move-ins/move-outs, and verify insurance.
• Follow established A/R guidelines, including contacting tenants regarding follow-up on rent payment status and assisting the Property Manager in lockouts, assigning late fees, or sending demand letters as necessary.

Qualifications

• Excellent customer service skills.
• Strong verbal and written communication skills; prior experience communicating with tenants and/or vendors in a professional, courteous environment.
• Previous experience using real estate software (Yardi or MRI, Kardin, AvidXchange, IMPAK, or similar programs).
• Basic accounting knowledge and skills.
• Good organizational skills.
• Attention to detail.
• Ability to multitask.
• Proficiency with Microsoft Excel and Word.

Preferred Qualifications

• Bachelor’s Degree preferred.
• 2 years plus experience in the Commercial Property Management industry preferred.
• Desire and ambition to learn and grow in Stream’s property management department.