Assist a Property Manager in overseeing a portfolio of commercial properties.
Assist with issues regarding building/property operations.
Enhance tenant relations.
Assist with vendor scheduling.
Provide customer service.
Work with Property Managers to resolve building operations’ issues.
Work closely with vendors to ensure compliance with service contracts.
Recommend and/or complete vendor contracts as appropriate.
Ensure adherence to property owners’ policies and procedures, as well as compliance with codes, regulations, and governmental agency directives.
Answer office telephone as required and assist callers.
Receive work order requests and coordinate with the building technician or vendor(s) as appropriate.
Schedule building activity, including move-ins/move-outs, and verify insurance.
Follow established A/R guidelines, including contacting tenants regarding follow-up on rent payment status and assisting the Property Manager in lockouts, assigning late fees, or sending demand letters as necessary.
Review and ensure the accurate coding of invoices for payment.
Assist Property Managers in the preparation of the monthly reporting package/financial reports according to the owner's needs.
Assist Property Managers with the preparation, assembly, review, and implementation of the annual operating and capital budgets, as well as operating expense reconciliations.
Assist the Property Managers as appropriate in coordinating insurance procurement, electricity procurement, and real estate tax review processes for properties.
Ensure compliance with management agreements.
Qualifications
Real estate license is required
2 years plus experience in the Commercial Property Management industry required
Excellent customer service skills
Strong verbal and written communication skills; prior experience communicating with tenants and/or vendors in a professional, courteous environment
Previous experience using real estate software (Yardi or MRI, Kardin, AvidXchange, IMPAK, or similar programs)
Basic accounting knowledge and skills
Good organizational skills
Attention to detail
Ability to multitask
Proficiency with Microsoft Excel and Word
Preferred Qualifications
Bachelor’s Degree preferred
Desire and ambition to learn and grow in Stream’s property management department
Attributes which align with Stream’s core values of Smart, Honest, Nice, and Passionate
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