The Analyst, CAM drives day-to-day asset management across the Build-to-Rent (BTR) community portfolio. This role bridges operational execution and data-driven strategy — owning performance reporting, managing cross-functional partnerships, and implementing process improvements that lift occupancy, NOI, and resident satisfaction. The associate takes on direct accountability for strategy identification and implementation, KPI tracking, forecasting, and portfolio-level coordination while building toward future leadership responsibilities.
Own community-level performance reporting: build and maintain dashboards in Power BI/Tableau/Claude tracking occupancy, leasing velocity, maintenance costs, and resident satisfaction
Produce weekly, monthly, and quarterly performance reports for market and corporate leadership, translating data into clear narratives and actionable recommendations
Support portfolio-level reviews to identify underperforming assets; track corrective action plans
Analyze data and identify trends and key findings in both qualitative and quantitative data sets from various systems
Conduct variance analysis on budgets, forecasts, and capital expenditures; surface anomalies and proposed resolutions
Maintain and continuously improve data integrity across Yardi, Salesforce, and all reporting portals
Support community-specific asset management strategies to maximize occupancy, NOI, and resident retention
Serve as the central liaison between corporate Asset Management and on-site teams, marketing, maintenance, leasing, and technology
Conduct regular market and community audits to ensure alignment with asset performance goals and brand standards
Identify operational inefficiencies and lead process improvement initiatives across the portfolio
Assist in oversight of special projects related to community enhancements, capital improvements, and operational scaling
Champion resident engagement programs and community events to maintain high satisfaction scores and low turnover
Analyze resident satisfaction data and maintenance trends; recommend proactive measures to improve retention
Evaluate vendor performance using data-driven scorecards; escalate issues as needed
Assist in annual budgeting, forecasting, and capital planning exercises
Monitor actuals vs. budget using advanced Excel financial models; flag risks and opportunities early
Identify opportunities to design new and/or refine existing analyses and processes to improve the asset management team’s productivity, accuracy, and efficiency over time
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